Return Policy

Thank you for shopping at xfactoredge.com. If you are not 100% satisfied with your purchase, we’re here to help.

Return

You have 30 calendar days to return an item from the date you received it. You must contact us prior to returning the item for our correct shipping address.

To be eligible for a return, the item must be in the same condition in which you received it and must be in the original packaging. You must include a receipt or proof of purchase.

Refund

Once we receive your item, we will refund the purchase price to your original method of payment within two weeks. You will be responsible for paying your own shipping costs to return your item.

Contact us

To obtain our shipping address or for any other questions regarding our return policy, please email us at eks@xfactoredge.com. If you would like to return your product for a refund, please type “Return Request” into the subject line of the email.